For foreign travelers visiting Japan, language barriers can be a significant concern. To what extent are foreign languages, such as English, understood in Japan? In this article, we explore the current state of Japanese language proficiency and the realities of using other languages in Japan.
１．Current State of Japanese Language Proficiency
In Japan, English is a compulsory subject in school education, and many people learn English throughout junior high and high school. However, due to the limited opportunities to use English in daily life, there are not many people who can speak it fluently. In particular, many people have a sense of difficulty with pronunciation and listening, and while they may understand simple words and phrases, smooth conversation can often be challenging.
２．Differences in Language Proficiency Between Older and Younger Generations
Generally, older generations tend to have a lower rate of foreign language proficiency. This is because English education has improved in recent years, providing younger generations with relatively more opportunities to be exposed to English. In tourist areas, younger staff and employees are often more capable of handling English. On the other hand, in rural areas, the proportion of people who can speak English decreases, so travelers may need to be more resourceful.
３．Places Where English Is More Likely to Be Understood
Places where English is relatively well-understood include:
- International Airports (e.g., Narita Airport, Haneda Airport, Kansai International Airport)
- Major Tourist Destinations (e.g., Tokyo, Kyoto, Osaka)
- Major Hotels (which often have English-speaking staff due to a high number of foreign guests)
- Some Restaurants and Cafes (especially chain stores that often provide English menus)
- Department Stores and Duty-Free Shops (where staff may also be able to assist in Chinese or Korean)
４．Places with Multilingual Support
Recently, facilities that support not only English but also Chinese and Korean have been increasing. Especially in areas with many foreign visitors, there are places where staff can handle simple interactions in languages other than English.
- Tourist Information Centers (which often provide pamphlets in English, Chinese, and Korean)
- Public Transportation (major stations may have multilingual announcements and signage)
- Large Commercial Facilities (where staff may be able to speak foreign languages)
５．Utilizing Robot Concierge Services
“image source:[都営浅草線新橋駅に駅案内ロボットコンシェルジュを導入します！ ｜ 東京都交通局]
In recent years, Japan has introduced multilingual guidance systems using robot technology. For example, at Shimbashi Station on the Toei Asakusa Line, a robot concierge has been installed to help foreign travelers navigate the station and find tourist information easily.
This robot supports multiple languages, including English, Chinese, and Korean. Users can simply touch the screen to receive information in their preferred language. Even in situations where communication with staff might be challenging, utilizing these systems allows travelers to access necessary information without facing language barriers.
６．Overcoming Language Barriers
When visiting Japan, preparing the following can help you enjoy your trip more smoothly:
①Learning Simple Japanese Phrases
Knowing basic phrases like “Konnichiwa” (Hello), “Arigatou” (Thank you), and “Ikura desu ka?” (How much is it?) can facilitate smoother communication with locals.
②Utilizing Translation Apps
Installing apps like Google Translate or DeepL on your smartphone and ensuring they are available offline can be very helpful.
③Preparing a Point-and-Speak Phrasebook
Having a book or app that displays phrases in both Japanese and your native language can be useful when words fail.
In Japan, while many people study English, only a limited number can speak it fluently. However, in major tourist areas and public facilities, there are increasing instances where English and other languages are understood. To enjoy your trip more comfortably, it’s important to learn simple Japanese phrases and prepare translation apps. By taking these steps in advance, you can fully enjoy Japan’s culture and scenery without worrying about language barriers.
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